http://www.tradelineinc.com/reports/1056722E-2B3B-B525-840162FB19D54221#story
A colleague of mine passed along this link. There is some good information here on lessons learned -- I like the example of the touch-screen that was difficult to use given the need for gloves. It's nice to see that they've listed some of the costs and other factors to consider for technology and infrastructure pieces, particularly for the video-conferencing (a $30,000 camera, for example...some advanced HD cameras actually go up into the $50,000 range...and, of course, that doesn't include any editing or distribution capabilities, it's just the capture).
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